The information in this factsheet is aimed at raising your awareness and understanding of the issues of abuse and it also covers approaches to safeguarding older people.

Advice and information for carers of people with dementia about how best to tackle safety in the home. It covers falls, medicines, smoking, drinking, cooking, bathing, fires, driving etc

A sample agreement between an organisation and a volunteer

We are a publicly owned company, answerable to the Scottish Parliament and the people of Scotland. It’s our job to provide 1.34 billion litres of drinking water every day and take away 847 million litres of waste water daily.

Information and guidance about screening volunteers for criminal records, and police checks.

This information sheet sets out the rights of tenants and the differences between assured and secure tenancies

This leaflet explains some simple steps that you can take to make you feel more safe and secure in your home.

Legal and best practice guidance for people who are involved in the treatment of older people on seeking consent from those in their care

The data in this year’s Review suggests that, while the pandemic had an impact on the sector, recovery has been swift. We are seeing operators exploring what customers want with different fnancing options and tenures, with an emphasis on choice and flexibil

A basic guide to benefits and tax credits for people who are separated or divorced

This booklet covers the following issues: – service charges – administration charges – insurance – ground rent – Estate Management Scheme charges – Recognised Tenants’ Associations – forfeiture and possession It is primarily directed towards le

Guide 1 For organisations working in care and support that are new to the service

This case study explores one approach to procuring specialist forms of housing for older people and vulnerable adults, Extra Care Housing (ECH), through the Private Finance Initiative (PFI). Typically this approach enables a local authority to achieve a n

This report explores the barriers, challenges and policy solutions across the product, brand, and investor and lender confidence to make shared ownership a mainstream tenure and an option for many more people. We have analysed a wealth of data, spoken to

It’s now almost two years since Orbit and the Chartered Institute of Housing (CIH) published the influential Shared Ownership 2.0 – Towards a Fourth Mainstream Tenure report. We argued that with the right policy interventions we could double the number

Housing LIN Case Study no 12. A specialist shared ownership scheme managed by Notting Hill Home Ownership (part of Notting Hill Housing Trust), which gives people with disabilties more choice in their housing and enables them to have the security of their

The purpose of this advice note is to provide a brief overview of shared ownership lease for owners/purchasers and property professionals. The Department for Communities and Local Government maintain detailed information on shared ownership leases on thei

Shelter has expertise in housing law, and offers information about a variety issues, including homelessness, housing rights, private renting and home ownership. You can download guides on topics such as private tenants’ rights, housing benefit and housin

An introduction to sheltered housing and general advice on choosing accommodation.

Briefing paper on a report produced for Help the Aged/HACT. It aims to stimulate debate about good practice, and is based on research that involved a survey of staff working at 21 English Churches Housing Group’s 21 sheltered schemes in the NE of England.

Describes sheltered housing, what it provides, the role of the scheme manager, eligibility, costs, benefits, & what to look for.

HQN sheltered housing workbook asks the sort of questions that the Housing Inspectorate is likely to raise during a Best Value (BV) inspection, and has been updated to include the Supporting People programme which will be incorporated into BV reviews. The

Ideas for people looking to rent sheltered or retirement housing but who may not have priority with the local council or Choice Besed Lettings arrangement.

A handbook for residents living in Angus Council’s sheltered accommodation. It includes the role of support staff, use of communal areas etc

Information about Shingles, who is at risk, how to recognise it, how it is treated, complications especially pain, and pain management.

Shopmobility is a scheme that lends manual wheelchairs, powered wheelchairs, and powered scooters to members of the public who have limited mobility, so that they can shop and visit leisure and commercial facilities within a town, city, or shopping centre

A guide to shopping by telephone, TV, internet, catalogue or magazine advertisement. It explains what you are enitled to, tips to avoid problems, and what to do if things go wrong

This book provides valuable assistance to older people by examining a range of alternative accommodation as well as help and support to remain in their own home. Also covers heating, insulation, improvements and repairs, feeling safe, help with housing co

This report argues for development of housing options services to support older people to make active & informed choices about their accommodation, bearing in mind their holistic needs.

Evaluation of a programme that had four key aims. 1. To stimulate the development of sustainable local housing options services 2. To support, monitor and evaluate the local services 3. To develop an evidence base and identify the value of these serv

A basic guide to benefits and tax credits for people of all ages with a physical or mental illness – and for people who look after them

‘Signposts – Towards Universal Information & Advice’, produced by a project group as part of the TASC workstream within the JIP programme, is a key objective of Putting People First. The guidance is intended to help local authorities develop their univers

This report examines the current provision of small repairs and minor adaptations services being provided by the main older people’s voluntary and community sector organisations in England and highlights options for future service development. It is ai

Overview of smart home techology & what it can do, from research carried out by Intertek for the Department of Trade & Industry.

Information and advice about coosing, buying, installing and looking after smoke alarms

Information about the effect of smoking on arteries and the heart, with tips and advice about how to give up smoking

Advice and information for people who need care, their families and carers. It includes financial aspects and role of local authorities in undertaking assessments of need.

Explanation of the term “social care”. It also describes the role of the new single Inspectorate for Social Care (CSCI) in England, set up in April 2004. It combines the former work of thev Social Services Inspectorate (SSI), the SSI/Audit Commission join

A guide to the current social security benefit rates

Factsheet 24 explores social well-being and how it can be promoted in extra care housing. It is aimed at those involved in commissioning, planning, providing and managing extra care housing.

Information about the funding & equipment sources for older & disabled people. It covers benefits, statutory equipment provision & grants, funding from charities & grant giving trusts; specific sources of funding, and short term equipment hire/loans.

This guide is designed to give information on the public and community transport schemes and providers operating in South Cambridgeshire. We want to increase awareness of what is available and to enable people to contact providers. We are keen to offer

This factsheet gives information about housing intended specifically for older people, usually aimed at those over 55 or 60. Specialist housing for older people comes in many different forms and we cannot cover all of these here. However, a common model i

Over the past decade, Integrated Retirement Communities have become the UK’s predominant form of senior living provision. But delivery remains low. This report charts the state of the market from both investor and consumer perspectives.

SSAFA provides lifelong support to anyone who is currently serving or has ever served in the Royal Navy, the Royal Marines, the British Army or the Royal Air Force.

Information and advice for people considering having a stairlift or homelift installed in their home

This describes Stakeholder Pensions, and contains information and advice for people who are considering one.

Their website gives you information on a variety of products such as stairlifts (for those of you who find it difficult to climb stairs), homelifts (small lifts that will fit into any home and can accommodate wheelchairs), and powerchairs.

This factsheet has information about the new State Pension (for people reaching State Pension age on or after 6 April 2016) and the old State Pension (for people who reached State Pension age before 6 April 2016). It explains how to claim your pension and

An analysis of extra care housing provision against demographics by English region, county and district. A companion volume, ‘A Guide to Extra Care Housing in England’, provides full details of each scheme / development. Note that a copy of the statisti

Comprehensive information about the types of available telephones, special features, equipment, accessories and services for disabled people

Advice and information about how to keep physically active, the importance and value of exercise and activities, healthy eating (foods to avoid & foods to eat), other healthy lifestyle issues, and health checks

Looking out for someone who is being mistreated is everyone’s business. Order a free copy of our guide Staying in control when you’re older to know what signs to look for and what to do if you suspect neglect or abuse are happening.

Information and advice in plain English for older & disabled people about how to arrange repairs and adaptations in Newcastle upon Tyne. This is aimed at homeowners, private and social housing tenants.

This report charts the success of Anchor Staying Put projects in assisting many older people to improve the condition of their housing and ensure they can remain living in warm and safe accommodation. The report will be useful to all those who are involve

It’s important that we feel safe in our homes, yet more accidents happen at home than anywhere else. We’ve put together this leaflet to help you do a safety check of your home. By working through the checklists, you should be able to identify and resolve

Information and advice to help people improve their balance and mobility. It looks at the impact anxiety about falling can have on people’s lives, and explains what help is available

Practical advice & information about how to safely use stairs

Planning, designing and delivering housing that older people want. Resource pack: A: Older people and Housing – understanding demand and supply for older people’s housing, care and support B: Developing Extra Care Housing – a detailed review of the pla

CD Rom and Workbook – Strategic Commissioning for Older People’s Services. Workbook designed to help partnerships develop better commissioning to fit the outcomes they want to achieve. It builds on ‘Preparing older people’s and housing strategies’ ODPM an

The briefing paper is written for commissioners, providers and funders of treatment, support and housing for substance misusers. It gives an overview of the relationship between drug and alcohol service provision and the delivery of housing with support.

FirstStop is an independent, free service offering advice and information to older people, their families and carers about housing and care options in later life. This report summarises the findings of CCHPR’s third year of independently evaluating the ef

Getting through a heat wave

Help is available, particularly from your local authority social services department who can carry out an assessment of your needs as a carer and, subject to the outcome of that assessment and available resources, provide some support to help you in your

This factsheet explains what benefits, services and support are available to help carers.

Examines the role of HIAs in providing information and advice to their clients about the options and services available so that they can make informed decisions. It provides examples of good practice as well as considering the key issues to be addressed

This model Support Plan is a tool for working with a service user in a sheltered housing context. It also enables temporary staff to become aware of the aspirations and expectations of service users with the view of maintaining a consistency of service.

Case study of an Extra Care housing scheme for Bangladeshi and Asian Elders in the London Borough of Tower Hamlets.

Demographics and affluence are only one part of understanding the housing needs for later life. To understand older people’s wants and needs, and to find the best locations to meet them, we need to truly understand them as customers. What type of accommod

A guide for staff in sheltered housing about the Supporting People regime, service reviews and the Quality Assessment Framework

A guide for staff and managers in organisations that provide housing related support services. It aims to encourage effective involvement of service users in all aspects of the support service. It sets out principles and opportunities, offers ideas, and p

Information about the ODPM website containing a directory of housing support services throughout England & Wales

The ODPM, now DCLG commissioned a research team from the School for Policy Studies at the University of Bristol to undertake an evaluation of Supporting People Health Pilots.

Information about charging for housing support services funded by the Supporting People Grant. Fairer Charging (for Home Care & Other Non-Residential Social Services) is the statutory guidance issued by the Department of Health that governs locally set ch

An overview of developing and managing Extra Care Housing for people with dementia. It accompanies a video on Extra Care Housing & Dementia, available from the Housing LIN. Factsheet 14

The experience of a Dementia Services Advisor working for Housing 21. Case study 9

A guide for regional-level strategies. A starting point for anyone engaged in regional-level strategy formulation.

Report on a conference session at the 10th World Mulit-Conferene on Systemics, Cybernetics and Informatics, July 2006, Orlando, Florida, USA