Information & downloads concerning caring for the elderly. Either browse using the A-Z listing, or enter keywords to locate specific items. Alternatively you can browse for information by subject matter, or by publisher.

Walking about or “wandering”

Suggestions for carers about how to help someone with dementia who walks or wanders about

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Warm and Well

You probably already know quite a lot about staying warm in your home and how to cope with a Scottish winter; this guide aims to give information about ideas and options you may not have come across before to help you manage even better in the winter to c

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Water advice (Factsheet 69)

This factsheet offers tips on saving water at home and reducing water bills. It provides information on how to change your method of payment by switching to a meter; the benefits of registering on the Vulnerable Persons Register; and how you can get help

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Water Meter Calculator

If you are thinking about switching to a water meter, please use our calculator to see if you might be able to save money. If you choose to switch to a water meter you will usually have a trial period of at least 12 months during which time you can swi

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Water Metering: Help for People Receiving Benefits or Tax Credits

Many households benefit from having a water meter. These webpages explain how the system works and what the new provisions are. They will also help you to decide if your household may be eligible for assistance with metered water bills.

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Water Metering: Your New Rights

From 1 April 2000 you have new rights over how you are charged for water for your home. These webpages tell you what your new rights are, how they have changed, and how they might benefit you.

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We may be able to help you

Explains how tenants can use the HOS to make a complaint against a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily become members.

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We may be able to help you (Arabic Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily joined the HOS scheme

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We may be able to help you (Bengali Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily become members

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We may be able to help you (Chinese Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily joined the HOS scheme

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We may be able to help you (Greek Version)

Explains to tenants how they can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily joined the scheme

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We may be able to help you (Gujarati Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS

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We may be able to help you (Hindi Version)

Explains how tenants can use the HOS to make a complaints about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS.

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We may be able to help you (Punjabi Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members are all Regiatered Social Landlords, and some private landlords and managing agents that have voluntarily joined the HOS

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We may be able to help you (Turkish Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily become members

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We may be able to help you (Urdu Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS

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We may be able to help you (Vietnamese Version)

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all RSLs, and some private landlords and managing agents that have voluntarily become members

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Welfare Benefits : your legal rights

Information about what benefits and tax credits are available, who can claim, how & where to claim, challenging a benefits or tax credit decision and appeals.

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What Can You Claim?

Information about Housing Benefit and other benefits to which people aged 60 and over may be entitled.

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What Future the Resident Warden?

A Report based on a workshop run at the CIH National Sheltered Housing Conference in August 2002 where delegates were asked to consider in groups the advantages and disadvantages of Resident staff from the perspective of Tenants, Wardens/Scheme managers a

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What if I have dementia?

Information and advice for people who have been diagnosed with dementia

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What is Alzheimers Disease?

Information about the causes, symptoms, diagnosis & treatment of Alzheimers disease

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What is Dementia

Brief description of dementia, it’s causes, and symptoms.

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What is Homeopathy?

Information about what homeopathy is, how long it’s been used, what happens when you see a homeopath, are homeopathic remedies safe, what illnesses a homeopath can treat, and where you can find a qualified homeopath.

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What is Homeshare?

In Homeshare, someone who needs a small amount of help to live independently in their own home is matched with someone who has a housing need and can provide support or companionship. These pages outline the benefits of Homeshare and provides details o

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What is Hospice Care?

Hospice care described as an approach to death and dying, with individual care that includes support for families of those receiving hospice care. Hospices can provide services at home, in day care & in the hospice.The range of services provided by hospic

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What is Supporting People?

An overview of the Supporting People programme introduced in 2003. It describes the objectives, client groups, & defines housing-related support.

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What it’s worth: Revisiting the value of financial advice

In 2017 ILC published its report, The Value of Financial Advice, which quantified, for the first time, the value of taking financial advice for people’s overall financial outcomes. In an ageing society, it is vital that people are able to plan for t

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What to do after a death

There are certain things you will need to do when someone dies. This factsheet looks at the practical things that will need to be done and in roughly what order, as well as where to look for advice.

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What to do after a death in England & Wales

A guide to what must be done following the death of someone, and the help that is available

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What to do after a death in Scotland: social security supplement

A guide about the financial aspects of death, benefits and help available

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What to do in the case of death (in Spain)

Basic information on what to do in the event of a death in Spain, because the arrangements differ from those in the UK

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What to do when you can’t meet your mortage payments

Guidance from the Financial Services Agency about what to do if your mortage mayments are in arrears

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Whats New? In products for easier and safer living

An overview of the types of household products that use newer technology/ assistive technology including daily living & safety & security products, computers, telephones, television & audio, and smart homes

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Wheels within Wheels – a guide to using a wheelchair on public transport

Information guide about using a wheelchair on public transport, I.e. trains, trams, buses, coaches & taxis. It includes the law as it relates to disability, and information includes safety, and size of wheelchairs that can be used.

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When I get Older

This is a report based on a MORI survey of older people in homes that was commissioned by the Commission for Social Care Inspection for it’s launch on 1st April 2004. It looks at what people want from social care services as they get older, and has a numb

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When people with dementia walk – guidance for carers

Guidance for carers who are concerned that the person they are caring for goes wandering or walking.

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Whittons Mill, Gainsborough – Sheltered Housing Contributes to Regeneration

Case Study 15: Whitton’s Mill is an exciting development where two social purposes – regeneration and social housing for older people – have coincided to the mutual benefit of each.

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Who is allowed to volunteer?

The regulations governing the people who are allowed to volunteer in the UK

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Who we are and What we do

The role of DPTAC, an independent body, is to advise the Government on the transport needs of disabled people. The leaflet includes a phone contact for information on how to plan a journey

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Who would look after your finances if you couldn’t? Enduring Power of Attorney

A guide for people considering making an Enduring Power of Attorney, and those considering taking on the role of Attorney

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Whose Market? Understanding the demand for extra care housing: a strategic approach

This report highlights the finding of a Housing LIN survey, and draws out some of the implications for commissioners, developers, funders and providers of extra care housing.

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Wills & Probate. Dealing with someone’s affairs when they die

Explanation of Wills and why they are necessary, the role of an executor, application for probate, and what to do if there is no Will.

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Women & Men in Britain : Pensions & Social Security

Statistics about pensions and social security income as they relate to men and women. It looks at groups at risk of poverty and greater dependency.

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Work After 60 -choice or necessity, burden or benefit?

Discussion paper that looks at older people in the context of employment. It contains relevant statistics, and covers the current situation, the workplace, opportunities, retirement vs change, pay, learning, work incentives, flexible working, and decline

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Working Alone in Safety

General guidance for employers of lone workers, and advice on compliance with health & safety duties towards lone workers

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Working with VDU’s

Information and advice for people working with VDU’s and their employers. It provides a summary of the law, simple adjustments, and where to get further advice

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World Religions

Web page with access to information about Islam, Hinduism, Christianity, Judaism, Buddhism, and Sikhism

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