In September 2009 the OFT announced an investigation into the contract terms signed by owner-occupiers of purpose-built retirement homes. We considered that a number of terms relating to transfer fees – payable when a lease is assigned, sold or disposed o

A major in-depth OFT study, that recommends a one-stop shop for information on care homes to help older people chose the right home. It also recommends better access to complaints procedures, greater price transparency, and fairer contracts for residents.

Guidance on the kinds of terms in tenancy agreements that may be unfair, and where to get help

A guide to unfair terms in privately funded care home contracts, to enable someone to decide whether the terms of their care home contract is fair. It explains what a contract should include, and what sort of unfair terms may be within the detail

Information and advice about buying a PC. It covers issues to consider, where to buy a pc, thinking about your needs, and it has useful a glossary of terms

Tips on how to manage debt, and organisations that can help

Information and advice about bogus holiday clubs, & what to watch out for

Information and advice about private dentistry. Covers finding a dentist, considering treatment options, choosing payment options, complaints and changing a dentist