Complaints about care and health services
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service.
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Paying care home fees in England & Wales
Paying for a place in a care home can be complicated. This factsheet explains how the system works, whether you’re paying for your own place or eligible for financial help from your local council.
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Extra help with essential costs if you’re on a low income
If you live on a low income, it can be hard to meet unexpected essential costs. You might be able to get help with some of these expenses from your local council, the Government’s Social Fund or a charity grant. This factsheet explains some of the options
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Getting help at Home
As you get older you may start to need some support or assistance at home. This factsheet provides information about the types of help and support services that could be available in your local area to help you stay independent and safe in your own home.
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Paying for care in a care home if you have a partner (Factsheet 39)
This factsheet explains how being part of a couple affects your eligibility for local authority funding if you need to move into a care home. It also looks at how your entitlement to Pension Credit may be affected. The information in this factsheet foc
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Finding, choosing and funding a care home (FS 29)
This factsheet gives information about finding, choosing and funding a suitable care home including types of homes, how to identify the right home for you, and funding of care home placements. Age UK produces other factsheets on adult social care. F
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Buying Retirement Housing (Factsheet 2)
This factsheet provides information for people who are considering buying retirement housing. It covers management of retirement schemes, what services may be provided and what you will have to pay for. It briefly explains your rights and responsibilities
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Finding help at home (Factsheet 6)
This factsheet has information about how to get support to help you to live in your own home if you are having difficulty managing. It focusses on the duties of the local authority to provide assistance, but also covers arranging care yourself. Residentia
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