A guide for providers on how services that keep people warm, safe and secure in their own home will be commissioned and delivered in the future. It offers an updated vision for the HIA sector, and is aimed primarily at providers. However it will also inform commissioners and policy makers in local government, health and wellbeing boards, health trusts and clinical commissioning groups.
‘The collaborative home improvement agency’ argues for a scaling up of HIA activity to address the increase in numbers of older people, including self-funders, who need assistance. In doing so, HIAs can help local authorities to shape and improve the market of products and services aimed at maintaining independence in the home. HIAs can also become more authoritative and persuasive partners to equipment manufacturers and suppliers, helping them to get the right products at the right price to market.