The Code for England was launched on 1 June 2016 by the Government under the Leasehold, Housing and Urban Development Act 1993. It aims to promote best practice in the management of leasehold retirement housing, regardless of whether the services are provided by private companies or housing associations.
The Code can be used as evidence in a court or tribunal case by a leasehold manager, a leaseholder or their family. It not only sets out the statutory obligations that apply to the management of leasehold properties, but also the additional requirements which should be followed as a matter of good practice.
It forms a benchmark for Leasehold Valuation Tribunals in the exercise of their role in relation to the management of retirement leasehold properties. This makes the code an extremely useful source of reference for both managers and leaseholders, as it provides clarification around the level of service they can expect to receive.