This report brings together the main findings and recommendations from work undertaken for the First Stop Newcastle-upon-Tyne and Gateshead Exemplar Project during 2010. The work included sharing the excellent information and training resources available from First Stop with front line staff, volunteers and older people and learning what worked best. Action research on the suitability and extent of housing advice for older people uncovered the vital need for appropriate and comprehensive housing options advice services that meet the requirements and wishes of our growing older population. The report explains what is required and points out the relatively easy and cheap changes that would bring massive improvements for older people and their relatives in Newcastle.

Publisher: EAC FirstStop Advice
Published Date: 2011
Author: Moyra Riseborough
Length: 18pp