Report of a working group tasked to identify ways to make a positive difference to the lives of people living in sheltered housing, now and in the future. It was also required to address some of the explicit concerns made by older people about how the changes in sheltered housing were being introduced.
Involvement and consultation are vital components of sheltered housing, both in the delivery and development of these services. It is recognised that a key driver for this guide came from sheltered housing residents, their families and advocates as a result of the changes within the sector to the pivotal role of the scheme manager. However, this guide seeks to go further, to identify the far wider benefits that effectively involving and consulting with residents can bring.

Publisher: CHS
Published Date: 2009
Length: 24pp