A guide, including best practice examples, to involving and consulting residents around the design and review of service delivery arrangements.

A good practice guide on domicillary care for sheltered housing staff

A Report based on a workshop run at the CIH National Sheltered Housing Conference in August 2002 where delegates were asked to consider in groups the advantages and disadvantages of Resident staff from the perspective of Tenants, Wardens/Scheme managers a

Report of a day workshop held by and for practicioners looking at good practice where the nature, scope and delivery of warden and management services to residents is planned to change and how ‘best’ to implement that change.

Report of a day workshop held by and for professionals examining the ‘grey areas’ in the job roles of scheme managers of sheltered housing as experienced by themselves, and a suggested Guide for Good Practice.

Checklist, or tool, for sheltered housing providers to assess how well they work with health & social care services to meet the needs of residents. Useful for Best Value and Supporting People Reviews. A series of questions with tick boxes for answers.

Describes sheltered housing, what it provides, the role of the scheme manager, eligibility, costs, benefits, & what to look for.