What to do when you can’t meet your mortage payments

Guidance from the Financial Services Agency about what to do if your mortage mayments are in arrears

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Water advice (Factsheet 69)

This factsheet offers tips on saving water at home and reducing water bills. It provides information on how to change your method of payment by switching to a meter; the benefits of registering on the Vulnerable Persons Register; and how you can get help

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Water Meter Calculator

If you are thinking about switching to a water meter, please use our calculator to see if you might be able to save money. If you choose to switch to a water meter you will usually have a trial period of at least 12 months during which time you can swi

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Banking for People who lack capacity to make decisions

This document will help if a person is managing the financial and property affairs of someone who may lack capacity to look after some or all aspects of their own financial affairs. It gives guidance on how a bank account can be opened and money managed o

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Consumer Advice : where to get it

Guidance on how to prevent problems with goods and services, and how to deal with problems that may arise

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Buying Goods or Services at Home

Explains your rights when shopping from home and how to avoid falling victim to cons and scams. Includes information about doorstep selling, bogus callers, and buying by mail order, phone, & internet.

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Managing your money: Practical tips for keeping costs down

This guide is split into two sections. The first helps you assess your finances, balance your budget and deal with any debts. The second looks at how you can boost your income.

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Dealing with Debt

Information and advice about legal rights of people who have debts, and the prorections from people who are demanding payment of money. It covers problems with rent, mortgage, council tax, hire purchase, utilities, loans, credit, and bailiffs

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