Shared Ownership Leases : What is shared ownership leasehold, and how does it work?

The purpose of this advice note is to provide a brief overview of shared ownership lease for owners/purchasers and property professionals. The Department for Communities and Local Government maintain detailed information on shared ownership leases on thei

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Service charges and other issues

This booklet covers the following issues: – service charges – administration charges – insurance – ground rent – Estate Management Scheme charges – Recognised Tenants’ Associations – forfeiture and possession It is primarily directed towards le

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AT HOME Audit Tool for Housing & Related Services for Older Minority Ethnic People

This toolkit has been designed to help ensure that housing and related services take account of the needs of black and minority ethnic (BME) elders. It will be particularly useful to service commisssioners and providers as well as older people from BME gr

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Free Services for gas and electricity customers across the UK

A guide to the free services available and who is eligible to claim them. Help includes password protection scheme, meter reading, moving meters, gas checks, special controls and adapters.

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Private Retirement Housing: Code of Practice – England

The Code for England was launched on 1 June 2016 by the Government under the Leasehold, Housing and Urban Development Act 1993. It aims to promote best practice in the management of leasehold retirement housing, regardless of whether the services are prov

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New approaches to housing for older people

This briefing, the latest in our ‘new approaches’ series looks at housing for older people and how housing organisations can respond to housing demand and the needs and aspirations of older people. This publication has been developed with the support o

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The ARCO Consumer Code

ARCO aims to set and maintain high standards for operators of Retirement Communities in the UK. The ARCO Consumer Code was launched in 2015, and updated in 2017, to provide a benchmark for good practice within the housing-with-care sector. The Code applie

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Resident Consultation Service

A Resident Consultation Service which engages residents of all forms of housing for later life via a stimulating card game. The reports to housing providers give clear feedback of how residents view their facilities and services.

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