Choice-making pathways in social care and support

This study explored how people make choices about their care, how they obtain relevant information, and the barriers they face in choosing the care and support they want. It did so in the light of the recent Care Act (2014), which was intended to increase

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Building Blocks for Real Time Advice and Information

A review of available sources of information and advice to help older people make informed choices about their housing and care.

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MAKING IT REAL: Marking progress towards personalised, community based support

Think Local, Act Personal is the sector wide commitment to transform adult social care through personalisation and community-based support. It committed over 30 national organisations to work together and to develop, as one of the key priorities, a set

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e-marketplaces for care and care information

This paper aims to explore operating models of an online marketplace of housing and care and current websites with care information, review their service, make comparisons with EAC’s HousingCare site, where appropriate, and make recommendations on further

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Housing and care options for older people

An introduction to services that can help older people live more comfortably or independently at home, and the options available to those who decide to move in later life. It is written for older people who rent their current homes as well as those who ar

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Getting care services at home

This factsheet explains what to look for when you’re choosing home care, what to expect from it and how to complain if you’re not satisfied with the service you receive.

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Questions to Ask about Care Homes

This factsheet provides a checklist of things to ask about care homes.

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Help at Home: what may be available in your local area

As you get older you may start to need some support or assistance at home. This factsheet provides information about the types of help and support services that could be available in your local area to help you stay independent and safe in your own home.

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