Describes how the Financial watchdog (FSA) can help consumers. The role of the FSA

comprehensive guide about complaints about financiual services

Information about the key information an FSA authorised firm shouls provide to clients on their first contact

Website of AIFA, the trade body for independent financial advisers. From the site contact details of local advisers can be accessed

Explains the role of the FSA, the independent watchdog that regulates financial services in the UK and protects the rights of retail customers. Also explains the financial services not covered & the organisations that do regulate them.

This information sheet explains what Credit Unions are, how they operate, and the legislation governing them.

Advice on how to assess your financial situation, prepare a balanced personal budget & how this can be used to help manage your money.