Regulating Care in Wales : a guide for people using services

Role of the Care Standards Inspectorate in regulating the provision of care (domiciliary care & care homes) throughout Wales

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National Care Standards – housing support services revised March 2005

Defines housing support, and describes the service standards that each provider should meet.

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Guide to Supporting People for front line staff

A general overview of the Supporting People regime, describing what it is, the funding changes, formal structures, reviews, monitoring and charging

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Guide to User Involvement for Organisations Providing Housing Related Support Services.

Summary of an ODPM publication that promotes the involvement of service users in all aspects of housing related support services. It describes how opportunities for user involvement can be developed, promotes good practice and gives examples of these. It

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Community Care : your legal rights

Information for people who are finding it difficult to manage daily living due to care needs. It explains the rights to care, and covers care at home. Moving to a care home or nursing home, and what to do if there is a problem getting the care that is nee

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Community Care : your rights to care services

An explanation of what help may be available & whether you’ll have to pay for it. It includes help at home, as well as residential and nursing care.

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Commission for Social Care Inspectorate : People & Processes

This describes the role of the Commission for Social Care Inspectorate, outlines it’s corporate structure, and the people & processes through which it will communicate with social care providers

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The commission & it’s work with people who use social services

Information about the role of the Commission for Social Care Inspection (CSCI), and what it will mean to people who use social services

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