Explains how tenants can use the HOS to make a complaint about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS

Explains how tenants can use the HOS to make a complaint against a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily become members.

Explains how tenants can use the HOS to make a complaints about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS.

Information about this service which deals with complaints from residents (or their representatives) about Registered Social Landlords, and private landlords that are registered with the service