Choice Based Lettings

Describes the new approach to allocation of social housing properties, placing the initiative with the customer (new or existing tenants to search information about available properties & express interest. The Government has set targets – 25% of local aut

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Estate Management Boards

This information sheet explains what Estate Management Boards (EMB’s) are, what they do, and the advantages & disadvantages

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Jargon Buster : a guide to housing jargon for tenants

This information sheet for tenants explains housing jargon, i.e. definitions of housing terminology

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Arms Length Management Organisations

A practical guide to answer the most commonly asked questions by council tenants about Arms Length Management Organisations

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Secure and Assured Tenancies

This information sheet sets out the rights of tenants and the differences between assured and secure tenancies

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Tenant Management Co-operatives

Information about Tenant Management Co-operatives for council or housing association tenants

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Credit Unions

This information sheet explains what Credit Unions are, how they operate, and the legislation governing them.

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