Explanation, step by step, of the scheme giving eligible tenants of Registered Social Landlords the legal right to buy the home they currently rent. Effective from January 2005.

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all RSLs, and some private landlords and managing agents that have voluntarily become members

Explains to tenants how they can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily joined the scheme

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily become members

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily joined the HOS scheme

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily joined the HOS scheme

Explains how tenants can use the HOS to make a complaint about a member organisation. Members are all Regiatered Social Landlords, and some private landlords and managing agents that have voluntarily joined the HOS

Explains how tenants can use the HOS to make a complaint about a member organisation. Members include all Registered Social Landlords, and some private landlords and managing agents that have voluntarily become members