Case Study 23 examines the way Cheshire County Council have developed robust partnerships to develop Extra Care Housing and made best use of public/private finance to meet their strategic objectives.

Summary of what the following can do :- Patient Advice & Liaison Services, Independent Complaints Advocacy Service, Patient & Public Involvement Forums

Website containing information about the “freedom pass” for people aged 60 years and over who live in London, enabling them to travel on public transport at no cost

A guide to public transport for wheelchair users : basic facts and advice

The report encapsulates the key messages from five supporting reports and sets out how public services, particularly care services, should take forward the many recommendations.