A framework for future of housing services of older people, setting out 5 key areas. Good information and advice should be available, and services must work jointly to meet the holistic needs of older people. Services should take account of diversity and choice, and provide flexibility and quality.

Summary of joint DETR/DoH publication, which focusses on the need to address 5 key areas I.e. Diversity & Choice, Information & Advice, Flexible service provision, Quality, and Joint Working