Information about charging for housing support services funded by the Supporting People Grant. Fairer Charging (for Home Care & Other Non-Residential Social Services) is the statutory guidance issued by the Department of Health that governs locally set ch

Information about this service which deals with complaints from residents (or their representatives) about Registered Social Landlords, and private landlords that are registered with the service

A guide for staff in sheltered housing about the Supporting People regime, service reviews and the Quality Assessment Framework

Explanation of extra care housing, as housing & care provision, buildings, lettings, tenure.

The purpose of the definitions is to enable housing associations to categorise their housing for rent as either general needs housing, supported housing or housing for older people within the Housing Corporation’s regulatory, data collection (accounts, RS

Defines housing support, and describes the service standards that each provider should meet.

Describes the new approach to allocation of social housing properties, placing the initiative with the customer (new or existing tenants to search information about available properties & express interest. The Government has set targets – 25% of local aut

The Guide reflects current understanding of Supporting People. The main details of the policy are now clear and the Guide covers them. However, at the time of writing, there are still a few areas where the full details are not clear, such as charging. Hen