Explains how tenants can use the HOS to make a complaint about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS

Explains how tenants can use the HOS to make a complaints about a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily joined HOS.

Explains how tenants can use the HOS to make a complaint against a member organisation. Members are all Registered Social Landlords, and some private landlords and managing agents who have voluntarily become members.