A major in-depth OFT study, that recommends a one-stop shop for information on care homes to help older people chose the right home. It also recommends better access to complaints procedures, greater price transparency, and fairer contracts for residents.

This factsheet explains what rights care home residents have to choose which home they will live in when the local authority assists with the funding and arrangement of the placement. It is also relevant to residents who arrange and fund their own residen

Summary of some of the results of an interview of older people recently admitted into residential care, which aimed to estimate how many might have been able to take advantage of Extra Care Housing as an alternative. In over three quarters of cases, the d

The report has 3 sections. 1. Introduces the concept of telecare and places it in the context of recent policy changes 2. Describes the system developed by Anchor Trust and British Telecom, and the results of an actual field trial 3. Discussion of wha

The report uses a case strudy approach to look at how particular organisations have responded to the growing need for preventative services under thematic headings, draws examples of good practice and describes the main barriers to and issues around the d

Based on research, this information to help providers to reduce the risk and effect of falls in care homes, and the resources available to do this.

Information for people who are finding it difficult to manage daily living due to care needs. It explains the rights to care, and covers care at home. Moving to a care home or nursing home, and what to do if there is a problem getting the care that is nee

A guide to unfair terms in privately funded care home contracts, to enable someone to decide whether the terms of their care home contract is fair. It explains what a contract should include, and what sort of unfair terms may be within the detail