Good practice guide for Home Improvement Agencies on demand management. Promotes good practice and need for strategies to manage increasing demand.

Good practice guide for Home Improvement Agencies about identifying and targeting vulnerable groups. It identifies good practice in identifying people who can face additional barriers to accessing services, and ways to target them.

Good practice guide for home improvement agencies on risk assessment and management

Expllanation of what Home Improvement Agencies do, why they’re needed, and how they’re funded