Support Plan A Good Practice Guide

This model Support Plan is a tool for working with a service user in a sheltered housing context. It also enables temporary staff to become aware of the aspirations and expectations of service users with the view of maintaining a consistency of service. Contents include 2 case studies, at a glance case study, tenant care […]

Read more...

Sheltered Housing Workbook

HQN sheltered housing workbook asks the sort of questions that the Housing Inspectorate is likely to raise during a Best Value (BV) inspection, and has been updated to include the Supporting People programme which will be incorporated into BV reviews. The workbook is aimed at helping local authorities and housing associations (RSLs) undertake an honest […]

Read more...