Information about the role of the Local Government Ombudsman, and how to make a complaint about Council services. This includes complaints made by Council tenants

Information about this service which deals with complaints from residents (or their representatives) about Registered Social Landlords, and private landlords that are registered with the service

Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service.