Report of a day workshop held by and for practicioners looking at good practice where the nature, scope and delivery of warden and management services to residents is planned to change and how ‘best’ to implement that change.

HQN sheltered housing workbook asks the sort of questions that the Housing Inspectorate is likely to raise during a Best Value (BV) inspection, and has been updated to include the Supporting People programme which will be incorporated into BV reviews. The

Describes what best value is about, and what local authorities are required to do

Information for Council tenants and leaseholders about Best Value

Checklist, or tool, for sheltered housing providers to assess how well they work with health & social care services to meet the needs of residents. Useful for Best Value and Supporting People Reviews. A series of questions with tick boxes for answers.