Citizens Advice Scotland

 

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First Stop Care Advice Service Business Plan 2008 2011

This document outlines the key features of the One Stop Care Advice Service (OSCA) such as its aims, why it is needed, the method of service delivery, the operational and financial implications. It is set up by four organisations working in collaboration: Counsel and Care, Elderly Accommodation Counsel (EAC), Help the Aged (HtA) and Nursing […]

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Making the Housing Connections An interim evaluation of the Silverlinks Programme

Silverlinks is a Care & Repair England initiative which is enabling older people to make more informed decisions about their housing & related care. It is helping to create networks of mutual support whereby older volunteers share their personal housing experience, offering one to one help as well as providing information & advice to other […]

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Planning Ahead The family conversation

A report based on research designed to learn more about if and how families discuss and plan ahead for later life and the extent to which knowledge and decisions are shared between the generations.

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Older peoples housing care and support needs in Greater Cambridge 20172036

This study combines modelling of future demand and supply of older people’s housing with assessments of current policy and practice aimed at meeting the requirements of this population. Through these two research components the report provides a comprehensive, independent assessment which can form the basis of local policy making.

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Choicemaking pathways in social care and support

This study explored how people make choices about their care, how they obtain relevant information, and the barriers they face in choosing the care and support they want. It did so in the light of the recent Care Act (2014), which was intended to increase the control people have over their care and choice in […]

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EAC FirstStop Local Partnerships A framework for working jointly to deliver housing and care options advice to the FirstStop model

FirstStop aims to expand the provision of good quality, integrated, independent and impartial information and advice for older people covering housing, care and related financial matters. This document expands on the aims of FirstStop Advice, the benefits of becoming a FirstStop partner and the commitments that are expected in return.

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FirstStop Advice for Older People An independent evaluation of local services

This report presents the results of an independent evaluation of local housing and care options advice services for older people which are working in partnership with EAC FirstStop and Care & Repair England, with financial support from the Department for Communities and Local Government (DCLG).

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