The Assure - Personal monitoring and alert system

Peace of mind designed for living

What does it do?

The Assure is a stylish smartband that monitors your wellbeing and can be worn at all times, ensuring you can link with your personal network whenever you might need help.  

As well as the wearer being able to call for help by squeezing the smartband, it is listening for abnormal movements that could indicate a fall. Additionally the Assure delivers our proprietary 'wellness checks', at a time that suits the user the band will vibrate on the wrist, inviting a press of a single button to confirm that help is not wanted.

When an alert is raised there are two opportunities for the wearer to let us know they don't want help by pressing a button on their band or by responding to an automated call. Only if they do not respond automated calls are placed to the people they have chosen as responders - family, friends and neighbours - in the order they have chosen until one confirms availability.

Being waterproof and having a one year battery life the Assure is designed to be worn at all times. It detects when it is being worn to know if the wearer should be able to respond.

A simple yet comprehensive online portal allows wearers or others (with permission) to manage the system or just to drop-in and check the wearer is active without pestering them; bringing peace of mind to those who may feel vulnerable and those who care for them.

Who it is for?

The Assure is for anyone who is lives or works independently and would like the reassurance of knowing that help can be raised whether they are able to call for it themselves or not.

The stylish and comfortable wristband is designed to be worn 24/7 and is easy to operate making it ideal for people of all ages.

(n.b. this version plugs in to the users existing broadband router to connect to the internet)

Where it is available?

National service (England, Northern Ireland, Scotland, Wales).

What it costs:

The cost of the Assure system which includes the smartband, the base station, powers supply cables and instructions along with a full years service is £239 including VAT and delivery. However if you are willing to complete an online declaration that the wearer has a long term illness or disability you will only pay the ex VAT price of £199.17.

After a year we will be in touch to offer you another year's service for just £89 or £74.17 ex VAT.

It is worth exploring with local trusts whether they will support the costs of telecare.

How to access or apply for it:

Just visit to find out more and purchase online.

We are always happy to answer any questions on 0345 25 75 080 between 9.00 and 6.00 Monday to Friday and 9.00 and 12.00 on Saturday.


Info last updated: