NHS Complaints Advocacy Service (VoiceAbility)

NHS Complaints Advocacy can support you to make an NHS complaint

What does it do?

NHS Complaints Advocacy Service can provide information and support to anyone wishing to make a complaint about NHS treatment or care. 

Who it is for?

Anyone wishing to make an NHS complaint.

Where it is available?

National service (England).

What it costs:

The service is FREE and confidential

How to access or apply for it:

By calling NHS Complaints Advocacy Service Helpline on 0300 330 5454

By Textphone to 07860 022939

Via email to nhscomplaintsadvocacy@voiceability.org

By FAX to 0330 088 3762

What to expect then:

NHS Complaints Advocacy Service Helpline will provide information to assist those who are able to make an NHS complaint without requiring advocacy support. 

The Helpline will ensure an NHS Complaints Advocate is allocated to those requiring further information or assistance.

Useful Download(s):


Info last updated:

Unit 1 The Old Granary , Westwick , Oakington , Cambridge, CB24 3AR