Lifelink Community Alarm Service

A community alarm service to keep you independent in your home

What does it do?

Lifelink is a slim alarm unit that sits  by your own phone. The unit links to  a pendant which you wear, on your wrist or around  your neck. When you push the button on the pendant a call for help is raised wherever you are in your home or garden.You do not have to get to your phone, or remember numbers. Lifelink can talk to you directly to reassure you and get the help you need.
Lifelink provides the comfort of 24 hour contact with a trained operator who provides reassurance and the help you need, whatever your age or situation. If you live or work alone, are isolated, at risk through illness, mobility or special needs, live independently yet are facing the challenge of age, disability or convalescence, are at risk from unwanted calls, domestic violence or abuse... you can benefit from this service.

Who it is for?

Gloucester City Homes provides Lifelink, a service for anyone of any age who would like to feel safer, more protected and independent in their own home. Lifelink will bring peace of mind to you and your family and friends.

This is a community alarm service that enables the user to contact a control centre in times of an emergency, 24 hours a day, 7 days a week, when they are unable to reach their telephone.

Where it is available?

Local service (Forest of Dean, Gloucester, South Gloucestershire, Stroud, Tewkesbury, Cheltenham, Cotswold).

What it costs:

Services start from as little as £0.25p per day.

How to access or apply for it:

Contact Gloucester City Homes Lifelink Team on 0800 408 2000 or apply online.

What to expect then:

A Lifelink Community Alarm Officer will arrange to visit your home to assess your property to ensure that you have the necessary telephone and electrical sockets. They will show you the equipment, go through with you how the system works and the different options available to you.
Alarm installations will usually be made within two weeks.

Additional information:

Lifelink Community Alarm Service can also provide a responder service if you have no contacts available to come to your assistance in an emergency.
The team of responders are on call 24 hours a day, 7 days a week.

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Info last updated:

Railway House, Bruton Way, Gloucester, Gloucestershire, GL1 1DG