Users have 24/7 telecare support at the press of a button on their pendant alarm. If the users need assistance, suffer a fall or have some other kind of medical emergency, the response centre will assess the situation and talk to the user over the personal alarm's speaker. If necessary, a keyholder will be contacted or the emergency services called if required. The personal alarm services provide the elderly with the support to live independently in their own home.

PPP Taking Care's personal alarm services are for the elderly and vulnerable.

The personal alarm service is a subscription service available from £15.77 per month. There is a one-off £69 registration fee for new customers. Customers may not have to pay VAT on their personal alarm service if they have a condition that requires regular medication or are registered disabled. Prices exclude VAT and subject to change. 

The personal alarm service can be ordered online at https://www.ppptakingcare.co.uk, by emailing enquiries@ppptakingcare.co.uk or call 0800 085 7371

Once ordered, the personal alarm equipment will be posted to the delivery address. The personal alarm equipment is easy to set-up, however a home installation service is available to customers in England. If the home installation service is requested, the customer will be contacted to arrange a convenient date and time for the installation.