Simply Stairlifts is an independent stairlift provider based in Malmesbury, Wiltshire, serving customers across the South West of England. Run by father and son engineers Brian and Jack Pinchbeck, the company supplies, fits, repairs and services stairlifts for straight, curved and outdoor staircases. Working with brands including Access, Handicare, Oto and Platinum, they cover new and reconditioned units and will service stairlifts they did not originally install. In business since 2017 with a consistent five-star customer rating.

Simply Stairlifts is for anyone who finds the stairs in their home difficult or unsafe to manage, whether that's due to age, injury, a long-term condition or a temporary recovery. They install new and reconditioned stairlifts on straight, curved and outdoor staircases across the South West of England, and also offer short-term rental options for those who only need a stairlift while they recover or rehabilitate. Beyond installation, they carry out repairs, routine servicing and full removals, and will work on any stairlift regardless of who originally supplied or fitted it, making them a practical first call for anyone who has inherited a stairlift with a property or whose existing provider is no longer available.

The cost of a stairlift varies depending on the type, configuration and whether you choose new or reconditioned. Simply Stairlifts offer a free, no-obligation survey so you can get an accurate quote before committing to anything. Financial help may also be available, including grants and funding schemes that could contribute towards the cost. For a full breakdown of pricing and available support, visit the relevant service page or read our guide to stairlift grants and funding.

Call or email Simply Stairlifts directly to arrange a free home survey, where Brian or Jack will assess your staircase and talk through the options that suit you best. There's no obligation to proceed, and no pressure to decide on the day. You can also use the contact form on the website if you'd prefer to get in touch that way.

Once you've been in touch, Simply Stairlifts will arrange a convenient time to visit your home and carry out a free survey. Brian or Jack will assess your staircase, discuss your needs and recommend the most suitable options. If you decide to go ahead, they'll provide a written quote and agree an installation date with you. Most straight stairlift installations are completed in a few hours, while curved or more complex staircases may take a little longer. Before they leave, they'll make sure you're fully comfortable using your new stairlift and talk you through any aftercare or servicing arrangements.

As an independent provider, Simply Stairlifts aren't tied to any single manufacturer, which means their recommendations are based on what genuinely suits your staircase and circumstances rather than a sales contract. They work with a range of trusted brands and will also repair or service stairlifts they didn't originally install, making them a useful point of contact whether you're looking for something new or need support with an existing one. Having traded since 2017 with hundreds of five-star reviews, they've built a reputation for honest, reliable service in the South West.