Oxfordshire Assessment for Telecare Services

What does it do?

Telecare is a service that promotes independence, improves safety at home and provides reassurance for carers. It consists of a Lifeline unit, linked to a telephone and a personal pendant which is worn around the neck, on the wrist or attached to a belt. In addition there are a number of sensors which automatically monitor the home environment. These sensors are linked to the Lifeline unit, without the need for wiring, and they detect potential dangers such as smoke or overflowing water. 

Who it is for?

People living in Oxfordshire who require a telecare service to assist them to live independently in their home

Where it is available?

Local service (South Oxfordshire, Vale of White Horse, West Oxfordshire, Cherwell, Oxford).

What it costs:

The equipment, installation, manintenance and monitoring service is free. There is a weekly charge of up to £5 per week for the emergency visiting response service (currently only available in the Oxford City and Cherwell DC areas).

How to access or apply for it:

Contact the Social & Community Access team on 01865 742138 or email access@oxfordshire.gov.uk to find out if you are eligible for telecare.

What to expect then:

We will provide you with an assessment of your needs and the risk in your home. This is essential to decide which sensors will assist you.


Info last updated:

P.O. Box 780, Oxford, Oxfordshire, OX1 9GX