Dementia Helpline

What does it do?

The Dementia Helpline is confidential, and you don't even have to give your name if you prefer not to. We provide free information packs to people with dementia and their carers.

Call us at any time for information and support on:

  • understanding the illness
  • treatments
  • how to get help locally
  • maintaining independence
  • financial & legal matters
  • rights and entitlements
  • coping with behaviour
  • community care
  • long-stay care
  • anything else to do with dementia.

Who it is for?

Alzheimer Scotland's 24 hour, freephone Dementia Helpline is here for people with dementia, those who care for them and anyone with a concern or query regarding dementia.

Where it is available?

National service (Scotland).

What it costs:

The service is free of charge.

How to access or apply for it:

Dementia Helpline - 0808 808 3000
or email

Additional information:

About the Dementia Helpline
The freephone Dementia Helpline provides information and emotional support to people with the illness, their families,
friends and professionals.

The Helpline is staffed by trained volunteers supported by a staff team at Alzheimer Scotland. Many of the volunteers have had personal or professional experience of caring for people with dementia.

The Dementia Helpline can provide information right away on many questions or concerns. We can send out free information to carers, family members or people with dementia. We have a panel of expert advisers who help answer more complex enquiries.

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