Careline - (Telecare)

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone.  it can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Lambeth).

What it costs:

There is a small monthly charge. This includes:
equipment rental
installation and maintenance
24-hour monitoring and emergency response
You can pay for this by standing order, or a paying-in book that can be used at Post Offices, council cashier offices and your own bank.
With Careline you are paying for security and peace of mind in your own home.

How to access or apply for it:

For further information call 020 7926 2852  or email


Info last updated:

Lambeth Housing Community Services, Hambrook House, Porden Road, London, SW2 5RW