Community Alarm Scheme - (Telecare)

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone.  it can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Kensington and Chelsea).

What it costs:

Visiting Service:
Monthly charge £25 + VAT

Monitoring Service:
Monthly charge £15 + VAT

How to access or apply for it:

Contact the Community Alarm Service team on 020 7605 6509 or email Community Alarm Service on

What to expect then:

Please provide the following details: your name, date of birth, telephone number, address, the reason you need the alarm. We aim to make an appointment to visit within two working days. When we visit, we will show you how the alarm works and answer any questions you have.


Info last updated: