Shepway Lifeline

Shepway Lifeline 24/7 healthcare safety service for your loved ones

What does it do?

24/7 health and care services supporting you and your loved ones, tailormade to meet your needs.

Our services include a GPS monitoring response service, daily contact calls for those living on their own, motion detection systems ti warning response centre staff of falls, fire and gas emergencies.

As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.

Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Shepway Lifeline is part of the Folkestone & Hythe District Council and is an accredited member of the Telecare Service Association.

We have been serving Kent residents for more than 30 years through customised care support services including daily telecare calls, safety monitor and emergency responder equipment, 

Where it is available?

Local service (Gravesham, Maidstone, Medway, Swale, Thanet, Tonbridge & Malling, Tunbridge Wells, Ashford, Canterbury, Dartford, Dover, Sevenoaks).

What it costs:

Call us today so we can assist in supporting you and your loved ones with a customised safety, health and care package.

How to access or apply for it:

Please call us today to discuss your safety and healthcare needs by calling our Lifeline Control Centre Tel: 01303 242615 or 01303 242971. 


Info last updated:

Civic Centre, Castle Hill Avenue, Folkestone, Kent, CT20 2QY