Medway Telecare

Alarms, security, carelines in Medway

What does it do?

Our Telecare service provides instant alerts, through an alarm unit and sensors installed in your home. 
Our local team of operators monitor 24 hours a day, 365 days a year, for any alerts that are raised and will act accordingly - whether they need to call out an ambulance, or simply offer support and reassurance, they will remain on the line to you until you are in safe hands.

In the past this service was known as ‘Lifeline’, however advances in technology mean that our Telecare service has developed to be able to offer you greater support in your home. 

So whether you are someone living on your own, a family carer with responsibilities that you are struggling to manage, or a couple coping with the impact of dementia in your lives - our telecare service offers personal choice and control, helping you to live your lives as you chose.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Medway).

What it costs:

The rental, maintenance and monitoring of the telecare unit and pendant costs just £4.51 per week. This can be paid either annually (£234.37) or monthly (£19.53) with a one-off installation charge of £36.77.

How to access or apply for it:

For more information you can phone us on 01634 567 999 or email for more information and a demonstration of the telecare service – this can be at your home, or our demonstration flat, and is free of charge with absolutely no obligation.

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