Sunderland Telecare

Telecare Service

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone. It can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.

Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Sunderland).

What it costs:

Telecare equipment is provided to customers on a loan basis and is fitted free of charge. Customers may only have to pay a small weekly charge to cover the monitoring of the alarm and the mobile response provided by staff. People who are assessed as needing the service or who require additional Telecare equipment to enable them to remain living safe and independent and safely at home will have an individual financial assessment to determine how much, if anything, they may need to pay.

How to access or apply for it:

Simply call Sunderland Telecare on 0191 561 4435 or email or write to:

Sunderland Telecare
Sunderland Care and Support
Leechmere Centre
Claymre Road
Leechmere Industrial Estate


Info last updated:

Sunderland Care and Support, Leechmere Centre, Claymere Road, Sunderland, SR29TQ