The Community Alarm service works via a special alarm unit connected to the telephone line.The alarm unit has a built in button, which you press to obtain assistance, alternatively the alarm can be activated by a remote pendant which is worn around the neck or on a wrist band.  The range of the pendant allows use around the house and garden.
The person requiring assistance presses the built in alarm button or the body worn pendant, this send signals down the telephone line to the alarm centre where the specialist equipment is able to automatically tell staff who the call is coming from. Your alarm call will be answered by one of our highly trained operators who will be able to speak to you without you having to lift the telephone receiver.  In an emergency, the alarm operator will contact such persons as you previously agreed should be contacted in such circumstances, and/or the appropriate emergency service.  You will be kept informed by our operators of any action being taken on your behalf.

The service is available to anyone who feels at risk in their own home because of age, disability, isolation, illness or vulnerability.

A rental and monitoring charge is £2.89 excluding VAT.

If you are interested in a lifeline alarm please contact Jane Wheeler by telephone on 023 80285523 or email jane.wheeler@nfdc.gov.uk