Home Improvement Agency Service

Home Improvement Agency in Lancaster

What does it do?

Lancaster City Council's Home Improvement Agency (HIA) helps vulnerable residents who are elderly, disabled or on low income to repair, improve, maintain and adapt their homes.

We aim to help people remain comfortable and independent by offering free, impartial advice on:

  • Maintenance and repairs
  • Energy efficiency and home safety
  • Getting estimates and dealing with builders and contractors
  • Increasing benefits and raising finance to carry out essential work.
  • Independent advice on moving home
  • List of Safe Trader registered contractors (Registered under Lancashire County Council's Trading Standards Safe Trader scheme)

The Home Improvement Agency also provides a free Handyperson Service to get small jobs done around the home, as welll as assistance with Disabled Adaptations.

Who it is for?

Vulnerable residents who are elderly, disabled or on low income.

Where it is available?

Local service (Lancaster).

How to access or apply for it:

To arrange a free visit simply call or email us, or visit our website and complete our online enquiry form.


Info last updated:

Lancaster City Council, Morecambe Town Hall, Morecambe, LA45AF