Personal Alarm Watch Careline Service

Careline alarm service for the elderly. Get help at home and on the go

What does it do?

Personal Alarm Watch is a discreet watch that can get you help whenever you need it.

Press the button once and it shows you the date and time. If you hold it down, it places an emergency call to our platinum accredited 24/7 careline team. You can speak to them directly through the watch. They will work out the best person to contact or whether to send the emergency services.

The Personal Alarm Watch works on mobile networks so it can be used anywhere in the country both inside and outside. There is no installation either, it just works straight out of the box.

If you have any questions, please contact us on 020 3868 5575 or

Who it is for?

Our watch is the result of working with hundreds of olderpeople to design the best possible telecare alarm; one that is discreet, can be spoken directly into and that gives you the confidence to get help anywhere, not just at home.

Where it is available?

National service (England, Northern Ireland, Scotland, Wales).

What it costs:

The watch and service is available for £17.99 a month. You can pay annually to get two months free! 

There is a one off registration and delivery fee of £54.98

How to access or apply for it:

You can access the service at

If you have any questions, please contact us on 020 3868 5575 or email the team on


Info last updated:

27 16 Grove House Tudor Grove, Tudor Grove, Hackney, London, E9 7QP