City of London: Home maintenance > Home improvement agencies services

Home Improvement Agencies (HIAs) and Care and Repair help elderly people, disabled and other vulnerable people make adaptations to the homes they own. They are supported by Government and local authorities, and are non for profit organisations. A Home Improvement Agency will give information, advice and support to older homeowners who need repairs or improvements to their homes, or the assistance of a handyperson for decorating of gardening. The HIA will assess an elderly home owner’s needs and advise on practical, financial and legal matters related to adapting the home, repairing or insulating it. The main purpose of Home Improvement and Care and Repair agencies is to help elderly people continue to live as independently as possible.

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London Borough of Tower Hamlets

Home Improvement Agency Service


The Tower Hamlets Home Improvement Agency (THHIA) was established in 1990 by the Council to provide professional, technical and administrative services for priority  owners and occupiers in connection with the arran...

Contact: London Borough of Tower Hamlets, Mulberry Place, PO Box 55739, 5 Clove Crescent, London, E14 2BG.
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