Honeybourne Gate

Extra care housing
New sale (1)
2 Gloucester Road, Cheltenham, Gloucestershire, GL51 8DW
2 Gloucester Road, Cheltenham, Gloucestershire, GL51 8DW

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Info
Aims
Buildings
Services
Residents
Management / Costs
Developed by
Markey Group
Working with Oak Retirement to deliver high quality independent living for older people

Markey Group is a long-established family business based in Gloucester, providing property development and investment services to clients across the UK.

Developer's Description

"Honeybourne Gate is setting high standards for retirement living in Cheltenham - and offers flexible services that adapt to your needs and facilities that are unrivalled in the area. The sales office ..." Show more "Honeybourne Gate is setting high standards for retirement living in Cheltenham - and offers flexible services that adapt to your needs and facilities that are unrivalled in the area. The sales office is open Tuesday, Thursday and Saturday, 10am - 3pm. Call us on 0800 4714793 or 01242 233694 for more information or to make arrangements to visit.

Honeybourne Gate follows a model of services usually called ‘Extra Care’. Most older people want to retain their independence for as long as possible and that is what Extra Care delivers. The vast majority of people who make the decision to move into an Extra Care property will never need to go into a care home.

On site services include atrium, hobby room, movie theatre, gymnasium, fitness pool, roof garden and dining room.

A staff member will be on site and on call, 24 hours every day, 365 days of the year. If you pull the emergency alarm provided in every apartment help will be there straight away - not provided from a remote call centre which is what is on offer in most retirement property.

A three course, hot meal is served daily in the communal dining room for owners who want to take it

1.5 hrs personal care or apartment cleaning built into the service charge and extra care can be purchased from the on-site team as and when you need it and at substantially less cost than from local agencies.

When our owners buy additional personal care
we aim to charge a substantial discount to
local costs. Currently £15/hr." Show less

Main Facts

Extra care housing
55 flats. Built in 2015. Sizes 1 bedroom, 2 bedroom.
Extra Care scheme with on-site care staff (24 hours / 7 days), Non-resident management staff and Careline alarm service
Lift, Lounge, Dining room, Guest facilities, Garden, Activities room, Cafe, Hairdressing salon, Swimming pool, Bar/pub, Library, roof garden, games room / library, TV room, gym and swimming pool
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 100 yards; shop 200 yards; post office 200 yards; town centre 1 mile(s); GP 0.5 mile(s).
social activities include: Events include trips and musical evenings. U3A events. Beetle Drives. Bridge., organised by On-site staff and residents. New residents accepted from 65 years of age. Both cats & dogs generally accepted.
Tenure(s): Leasehold
Cost: Asking prices from around £199,000 (1 bed), £345,000 (2 bed), at Sep 2020.
Care provider: 2 Gloucester Road (Management) Limited

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
Cultural
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
    Including: Events include trips and musical evenings. U3A events. Beetle Drives. Bridge.
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
Pets
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
Honeybourne Gate provides high quality, fully fitted apartment properties in a landmark development close to the centre of Cheltenham. Staff are on-site 24/7 to provide residents with support as required and provide flexible services that adapt to the needs of our residents. The site provides facilities that are unrivalled in the area including a lounge, movie room, gym, fitness pool, atrium, roof garden, library, restaurant, scooter store and on-site parking.
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
An annual custoner satisfaction survey is taken. The board of directors contains 4 directors representing owners who provide feedback.

Buildings

The buildings and the environment
Year built: 2015
Number of stories: 5
  • Lift(s). Number of Lifts: 2
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 100 yards
Local shop 200 yards
Post office 200 yards
GP surgery 0.5 mile
Town/shop centre 1.0 mile

Individual properties
55 properties
Property details:
1-bedroom apartments: 16
2-bedroom apartments: 39
Including:
limited mobility properties: 55
wheelchair properties: 55
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
  • Total number of parking spaces: 30
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
  • Facility security features: CCTV, 24/7 staffing
  • Security features for individual properties: Alarm system to call on-site staff
Accessibility
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult

Services

Support services
  • Community alarm service
  • Provided by: on-site emergency alarm
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
Meals
  • Meals are available on a regular basis
  • A daily meal is available
  • Details: 3 course lunch
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 65 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

Management
  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
  • Residents are involved in running the scheme through: Every owner gets one share in management company. They appoint 4 directors to oversee management with one director for landlord.
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
Care staff
  • Site-based care staff
  • On-site care staff 24/7
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Costs
Sale/resale prices start from around:
1 bedroom £199,000
2 bedroom £345,000
Rents updated: 27/09/2020
Service and support charges are about: £450.00 per month
Prices updated: 27/09/2020

Info updated: 04/02/2019   Update info

Availability

The following details have been provided to EAC:
New sale(s): One bedroom luxury apartments from £238,000, two bedroom from £296,000. Part Exchange and 'Help to Move' options available. Please contact Oak Retirement on 01242 233 694 or 07814 232 584; info@oakretirement.co.uk. (Notified 12/09/2021).
Re-sale(s): One bedroom luxury apartments from £199,000, two bedroom from £350,000. Please contact Oak Retirement on 01242 233 694 or 07814 232 584; info@oakretirement.co.uk. (Notified 12/09/2021).
Resale: A first floor two bedroom apartment. £296,000. (Notified 14/10/2021) Call Free 0800 080 3303 or click here to view details on the RetirementMove website.
Resale: A first floor two bedroom apartment. £330,000. (Notified 14/10/2021) Call Free 0800 080 3303 or click here to view details on the RetirementMove website.
Resale: A ground floor one bedroom apartment. £325,000. (Notified 14/10/2021) Call Free 0800 080 3303 or click here to view details on the RetirementMove website.

Residents' views

Not available - The residents have not taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS).

Comments made in nominations for the EAC National Housing for Older People Awards

"I am an external trainer providing training for Honeybourne staff. The staff are motivated to learn & have the home-owner's best interests at heart. T..." Show more
"I am an external trainer providing training for Honeybourne staff. The staff are motivated to learn & have the home-owner's best interests at heart. The facilities are lovely, the atmosphere is friendly, welcoming & provides lots of different opportunities for the home-owners" Show less

Made by a in 2019

"Open and spacious with lots of natural light. Well built with great staff. "
Made by a visitor in 2019

"Lovely design, friendly staff."
Made by a visitor in 2019

"Great staff! Good location "
Made by a visitor in 2019

"A fantastic friendly community with great facilities and cheerful, supportive hosts. The common areas feel like a comfy modern hotel and the roof terr..." Show more
"A fantastic friendly community with great facilities and cheerful, supportive hosts. The common areas feel like a comfy modern hotel and the roof terrace has wonderful views. The social calendar available for those who live there is marvellous. We book and stay in a guest bedroom when visiting - excellent!" Show less

Made by a visitor in 2019

"I enjoy living at Honeybourne Gate for many reasons. I now feel safe and secure and very well supported by the friendly Management Team ( on duty 24 h..." Show more
"I enjoy living at Honeybourne Gate for many reasons. I now feel safe and secure and very well supported by the friendly Management Team ( on duty 24 hours). The facilities are excellent with social/communal activities promoted by the team and a warm family atmosphere. Good to be here." Show less

Made by a resident in 2019

"My Mum lives here. It gives me peace of mind to know someone is always there if she needs them. The staff are all excellent"
Made by a visitor in 2019

"I feel safe and secure. There is company if I want it and privacy if I don't
.Nothing is too much trouble for the staff who appear well-trained and pr..." Show more
"I feel safe and secure. There is company if I want it and privacy if I don't
.Nothing is too much trouble for the staff who appear well-trained and professional
" Show less

Made by a resident in 2019

"This is a well designed housing. The layout works very well and is a comfortable place to have your own flat. The atmosphere is very good, the staff a..." Show more
"This is a well designed housing. The layout works very well and is a comfortable place to have your own flat. The atmosphere is very good, the staff are personable and helpful. I am very pleased to have moved here." Show less

Made by a resident in 2019

"It is well designed, so feels like a luxury apartment development but with all the benefits of extra care. The communal facilities of pool, gym, cinem..." Show more
"It is well designed, so feels like a luxury apartment development but with all the benefits of extra care. The communal facilities of pool, gym, cinema, lounge and restaurant give the place a sense of community & friendliness. The staff are excellent and very caring." Show less

Made by a visitor in 2019

"I feel secure & safe. The staff are always polite & cheerful. The building is welcoming and we have excellent facilities such as the
Cinema, Gym & po..." Show more
"I feel secure & safe. The staff are always polite & cheerful. The building is welcoming and we have excellent facilities such as the
Cinema, Gym & pool, all of which I use. The town centre is on our
Doorstep and I love living here." Show less

Made by a resident in 2019

"Great atmosphere with happy owners and caring friendly staff who go that extra mile. Many owners recommend their friends to join them and buy an apart..." Show more
"Great atmosphere with happy owners and caring friendly staff who go that extra mile. Many owners recommend their friends to join them and buy an apartment at Honeybourne Gate" Show less

Made by a staff member in 2019

"A fantastic place. A lovely, bright complex, where we're helped to lead independent lives by very caring, supportive staff. A genuinely wonderful and..." Show more
"A fantastic place. A lovely, bright complex, where we're helped to lead independent lives by very caring, supportive staff. A genuinely wonderful and warm environment to live in - I can't recommend Honeybourne Gate highly enough." Show less

Made by a resident in 2019

"fantastic concept, luxury for retirement while having a careing and supportive environment. "
Made by a visitor in 2019

"Spacious luxury fitted accommodation with large public atrium space. Licensed dining area, library, cinema, exercise suite plus beauty salon. All of..." Show more
"Spacious luxury fitted accommodation with large public atrium space. Licensed dining area, library, cinema, exercise suite plus beauty salon. All of the above, centrally situated and friendly staff serve to make this ideal retirement living." Show less

Made by a resident in 2019

"A wonderful, friendly place where you make lots of good friends and have interesting activities laid on all week. You can be independent or have your ..." Show more
"A wonderful, friendly place where you make lots of good friends and have interesting activities laid on all week. You can be independent or have your help tailored to your needs as required. I’ d recommend it to anyone, don’t leave it too late it’ great here." Show less

Made by a resident in 2019

"I visit a good friend who resides there and they are so pleased with the accommodation, facilities, 24/7 care and the location close to city centre th..." Show more
"I visit a good friend who resides there and they are so pleased with the accommodation, facilities, 24/7 care and the location close to city centre that I am considering it for myself" Show less

Made by a visitor in 2019

"Friendly atmosphere, and always someone on hand if needed."
Made by a staff member in 2019

"Apartments are well equipped and spacious: there are several different plans for different requirements: very convenient for amenities including a p..." Show more
"Apartments are well equipped and spacious: there are several different plans for different requirements: very convenient for amenities including a park. Staff appear friendly and we believe efficient. And it has back up for more medical assistance." Show less

Made by a visitor in 2019

"Honeybourne is a great lively place, our owners are fantastic, such a pleasure to be part of a new development that is focused on the people that live..." Show more
"Honeybourne is a great lively place, our owners are fantastic, such a pleasure to be part of a new development that is focused on the people that live here. So much more that you'd expect, that's Honeybourne." Show less

Made by a staff member in 2019

"The friendliness of the staff and the community spirit amongst the residents are the important things in making people settle into their new home. "
Made by a resident in 2019

"It offers a safe environment offering whatever level of care you may require. It is a very agreeable environment where you can be as private as you wa..." Show more
"It offers a safe environment offering whatever level of care you may require. It is a very agreeable environment where you can be as private as you want or
Join in the various activities. It is a very relaxed atmosphere with friendly staff" Show less

Made by a resident in 2019

"It’s a lovely community within a community. "
Made by a resident in 2019

"Fabulous facilities, friendly staff and a great atmosphere. Care rated as 'good' in all categories. "
Made by a staff member in 2019
Developed by
Markey Group
Working with Oak Retirement to deliver high quality independent living for older people

Markey Group is a long-established family business based in Gloucester, providing property development and investment services to clients across the UK.

National Housing for Older People Awards
South West region silver award winner

Category: Housing-with-care 41-55 units.
Sponsor: CHS.
Street view
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