Willowfields

Extra care housing
Whitehouse Street, Coseley, Bilston, West Midlands, WV14 8HF
Whitehouse Street, Coseley, Bilston, West Midlands, WV14 8HF

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Manager's Description

"Willowfields is an Extra Care scheme for people aged 55 and over. The scheme is staffed 24 hours a day offering person centred care and support to customers based on their individual risk and needs as..." Show more "Willowfields is an Extra Care scheme for people aged 55 and over. The scheme is staffed 24 hours a day offering person centred care and support to customers based on their individual risk and needs assessment, and care and support plan, both devised with the customer to promote choice, independence and empower the individual to live a fulfilled and active life. We ensure privacy and dignity are maintained at all times. We have 72 self-contained apartments comprising of 21 sales and 51 rented. At Willowfields we have a variety of communal facilities including a gym, coffee shop, Licensed Bar, Hair and Beauty Salon, Well Being room, Restaurant, Library and IT suite, arts and crafts room and a quiet lounge for our residents to relax in. We also offer a guest suite facility for residents family to stay overnight." Show less

Main Facts

Extra care housing
Tenure(s): Shared Ownership and Rent (social landlord) and Leasehold
72 flats. Built in 2011. Sizes 1 bedroom, 2 bedroom.
Retirement Living Plus scheme with on-site care staff (24 hours / 7 days), Non-resident management staff and Careline alarm service
Lift, Lounge, Dining room, Laundry, Garden, Activities room, Shop, Hairdressing salon, Bar/pub, Library, IT suite, well-being room, and quiet room
New residents accepted from 55 years of age.
Housing Authority: Dudley
Social Care Authority: Dudley
Architects: Nicol Thomas

Info updated: 26/11/2013
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Availability

Check with Midland Heart - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Care services
Consultation
Convenience of the location
Meals
Number / size of facilities
Overall ratings
Practicality of the individual apartments
Privacy
Quality of design
Quality of the building and facilities
Quality of the facilities
Quality of the individual apartments
Safety and security
Space standards of individual apartments
Staff role and interaction
National Housing for Older People Awards
National gold award winner
in the EAC Housing for Older People Awards 2012.
Category: Housing-with-care 60-99 units.
Sponsor: My Care My Home.
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