Willowbrook

Extra care housing
Lambourne Way, Bettws, Newport, South Wales, NP20 7TH
Lambourne Way, Bettws, Newport, South Wales, NP20 7TH

Click to enlarge or scroll

Manager's Description

"Willowbrook, Bettws, is a high quality community housing and care service for older people which has been developed in partnership with Newport City Council. Care staff are available on site and provi..." Show more "Willowbrook, Bettws, is a high quality community housing and care service for older people which has been developed in partnership with Newport City Council. Care staff are available on site and provide personal care to those who have been assessed and meet Newport City Council's eligibility criteria. Within the community the accommodation meets the needs of varying levels of care and support. We are currently in discussion with Newport City Council about the posibility of develping a day care service at Willowbrook and look forward to the mutual benefit this will offer our live-in temamts and older people from across the local community.

For further information about this scheme or the services we offer to older people please contact Helen Jeffery, Service Manager, on 01633 857 168 or email helen.jeffery@linc-cymru.co.uk" Show less

Main Facts

Extra care housing
40 flats. Built in 2005. Sizes 1 bedroom, 2 bedroom. Includes mobility and wheelchair standard properties.
Extra Care scheme with on-site care staff (24 hours / 7 days), Non-resident management staff and Careline alarm service
Lounge, Dining room, Laundry, Guest facilities, Garden, Conservatory, Activities room, Shop, Library
Regular social activities.
Tenure(s): Rent (social landlord)

Info updated: 15/10/2014   Update info

Availability

Check with Linc-Cymru Housing Association - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS); they have given top marks to this scheme for:
Activities and outings
Community spirit
Convenience of the location
Lifestyle
Link with community at large
Meals
Number / size of facilities
Overall ratings
Practicality of the individual apartments
Privacy
Quality of design
Quality of the building and facilities
Quality of the facilities
Quality of the garden
Quality of the individual apartments
Space standards of individual apartments
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"A happy social place to live and work with careing staff and elders able to live independently, plus good links with local community. "
Made by a staff member in 2017
National Housing for Older People Awards
National commended award winner
in the EAC Housing for Older People Awards 2015.
Category: Housing-with-care 49-99 units.
Sponsor: Keepmoat.
Memberships
ERoSH: The organisation that manages this scheme is a member of ERoSH, the national consortium for sheltered and retirement housing.
National Care Forum: The organisation that runs this care home is a member of the National Care Forum, whose mission is to promote the benefits of the not-for-profit model of care services provision.
RNIB Visibly Better: This scheme has achieved the RNIB Visibly Better accreditation for inclusive design
Street view
Map view