Quest Recovery Services

Reliable person-centred home care and dementia support in Hayes

What does it do?

Quest Recovery Services offers high-quality, person-centered home care and support to adults in Hayes and the surrounding areas. Our experienced, trained carers assist people to live safely, comfortably, and independently in their own homes.

We offer tailored care packages ranging from short daily visits to full live-in support, including assistance with personal care, medication management, mobility, companionship, dementia support, and respite for family caregivers.


We work closely with families, healthcare professionals, and local authorities to ensure care is safe, dignified, and responsive to changing needs.

Who it is for?

Our service is for adults aged 18 and over, including older people, individuals with physical or learning disabilities, people living with dementia, and those requiring temporary or ongoing support at home following hospital discharge or illness.

We also support family members and informal carers by offering respite care and practical assistance.

Where it is available?

Regional service (Berkshire, Bristol, Buckinghamshire, Cambridgeshire, Greater London, Greater Manchester, Hampshire, Herefordshire, Hertfordshire, Isle of Man, Isle of Wight, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, North Yorkshire, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Shropshire, Somerset, South Yorkshire, Staffordshire, Suffolk, Surrey, Tyne and Wear, Warwickshire, West Midlands, West Sussex, West Yorkshire, Wiltshire, Worcestershire).

What it costs:

  • Local authority funding or direct payments for eligible individuals

  • NHS Continuing Healthcare (where applicable)

 

  • Self-funding (private) arrangements
    We can provide clear, transparent pricing information and guidance on funding routes during the initial consultation.

How to access or apply for it:

 

  • Local authorities, hospitals, GPs, or family members can also make referrals.

What to expect then:

Once you get in touch, we will:

 

  1. Arrange a free initial care assessment at your home or by phone.

  2. Develop a personalised care plan tailored to your needs and preferences.

  3. Match you with experienced carers and agree on a start date.

  4. Regularly review and adjust your care package to ensure ongoing quality and satisfaction.

Additional information:

Quest Recovery Services is committed to delivering compassionate, reliable, and high-quality care that promotes independence, dignity, and well-being. Our carers are DBS-checked, fully trained, and supervised by experienced managers. We operate 7 days a week, including weekends and bank holidays.

Classification(s):

Info last updated:

15/10/2025
Provider
11 Westminster Business Centre, Printing House Lane, Hayes, UB3 1AP