At SureCare Central London, we provide compassionate, high-quality care tailored to meet the unique needs of every individual we support. Whether you're looking for home care, specialist support, or childminding services, our dedicated team is here to help you live life with dignity, safety, and comfort.

Our Services

We offer a wide range of care solutions, including:

• Home Care & Support for adults and children
• Complex Care for individuals with PEG feeding, epilepsy, and tracheostomy needs
• Childminding Services for busy families
• International Client Support, including care for visitors from Europe and abroad

Why Choose Us?

• Experienced Leadership: Led by Registered Manager Hamid Masood, with a strong background in managing complex care and challenging behaviours.
• Trained Professionals: All our carers are certified in first aid and manual handling, ensuring safe and effective care.
• Personalised Matching: We carefully match carers to clients based on needs, preferences, and cultural understanding.

Community & Partnerships

We’re proud to support:

• Carers on Certificates of Sponsorship (COS), especially those affected by changes in licensing
• Local employment initiatives, including open days with Islington Job Centre
• International guests, such as a wheelchair user from Germany staying at the DoubleTree Hilton Hotel

Our Vision

We’re expanding to serve more clients across London while maintaining our commitment to:

• Safe, nurturing environments
• Staff development and recognition, including our upcoming Care Worker of the Month award and monthly newsletter
• Building partnerships with local councils and organisations

At SureCare Central London, we specialise in providing care exclusively for adults across the capital. Our services are designed to support:

??‍?? Older Adults

• Individuals who need help with daily living tasks, personal care, or companionship
• Those seeking dignified, respectful support to maintain independence at home

?? Adults with Complex Health Needs

• People living with conditions such as epilepsy, PEG feeding requirements, or tracheostomy care
• Individuals with long-term illnesses or disabilities requiring specialist care

?? International Visitors

• Adults visiting London from overseas who need temporary care support during their stay
• Travellers with mobility or health needs staying in hotels or short-term accommodation

??‍??‍?? Families & Carers

• Family members looking for professional support or respite care for their loved ones
• Informal carers seeking additional help to manage complex care responsibilities

?? Our Pricing Structure

• Hourly Rates: Our care services are charged on an hourly basis, depending on the level of support required.
• Specialist Care: Services involving complex health needs (e.g. PEG feeding, epilepsy, tracheostomy care) may be priced differently due to the expertise involved.
• Weekend & Holiday Rates: Additional charges may apply for care provided during weekends or public holidays.

?? Free Initial Consultation

We offer a free, no-obligation consultation to assess your needs and provide a personalised quote.

Prices start from £28.50 per hour (This is negotiable depending on the number of hours per week)

Getting started with SureCare Central London is simple and supportive. Whether you're enquiring for yourself, a loved one, or on behalf of an organisation, we’re here to guide you every step of the way.

?? Step 1: Make an Enquiry

Contact us via:

• Phone: [Insert your contact number]
• Email: [Insert your email address]
• Online Form: Fill out our [enquiry form] to request a callback or more information.

?? Step 2: Free Consultation

We’ll arrange a free, no-obligation consultation to understand your needs, preferences, and any specialist requirements.

?? Step 3: Personalised Care Plan

Based on your consultation, we’ll create a tailored care plan and provide a clear quote. You’ll have the opportunity to ask questions and make adjustments.

? Step 4: Begin Care

Once you're happy with the plan, we’ll match you with a trained carer and begin your support service at a time that suits you.

Once you’ve submitted an enquiry or application for care with SureCare Central London, here’s what you can expect:

? 1. A Prompt Response

Our team will contact you within 1–2 working days to acknowledge your enquiry and arrange a convenient time for a consultation.

??? 2. Free Consultation

We’ll carry out a free, no-obligation consultation — either in person, over the phone, or via video call — to understand your care needs, preferences, and any specialist requirements.

?? 3. Personalised Care Plan

Based on your consultation, we’ll create a tailored care plan and provide a clear quote. You’ll have the opportunity to review and ask questions before moving forward.

??‍?? 4. Carer Matching

We’ll carefully match you with a trained carer who suits your needs, personality, and cultural preferences where possible.

?? 5. Care Begins

Once everything is agreed, your care service will begin at a time that works for you. We’ll stay in regular contact to ensure everything runs smoothly.

We’re more than just a care provider — we’re a trusted partner in your wellbeing.

?? Our Values

• Compassion: We treat every client with kindness, respect, and dignity.
• Reliability: You can count on us to be there when you need us.
• Flexibility: We tailor our services to fit your lifestyle, preferences, and health needs.
• Inclusivity: We welcome adults from all backgrounds and cultures, and strive to make everyone feel safe and understood.

??‍?? Our Carers

• Carefully vetted and DBS-checked
• Trained in first aid, manual handling, and specialist care techniques
• Supported with ongoing professional development
• Chosen not just for their skills, but for their empathy and dedication

?? Specialist Support

We have experience supporting adults with:

• Epilepsy
• PEG feeding
• Tracheostomy care
• Fibromyalgia
• And other long-term or complex health conditions

?? Local & International Reach

Whether you're based in London or visiting from abroad, we’re equipped to provide care in homes, hotels, and temporary accommodations. We’ve proudly supported international guests, including those staying at the DoubleTree Hilton Hotel.