The iCan Service will aim to improve health and wellbeing of vulnerable adults by ensuring they have the provision of personalised coordinated care and support across a network of providers, the service will focus on improving the self-management of their health conditions and prevent them from  accessing primary and secondary care services.

The Navigators will work with service users in a holistic manner and identify their physical, emotional, psychological, social and practical needs. They will then support them in accessing other resources, facilities and services which are available to them and assist in improving their well being.