Visit our webpage at https://www.east-ayrshire.gov.uk/Housing/Advice-and-support/Housingoptions.aspx

Housing support and advice

The Housing Options service offers assistance through a wide range of support and advice. Below are just a few of the services we provide:

- housing options, including homelessness advice
- support if you are experiencing problems coping at home
- referral services to other agencies
- housing rights information and advice
- leaflets on a large selection of housing and related topics
- The service offers completely confidential and impartial advice and information for all residents with East Ayrshire.

We also offer the following facilities:

- trained staff
- accompanied interviews (a friend or relative may sit in on your telephone interview)
- same sex interviews (you can request that your interview is with someone of the same sex)
- interpreters (if your first language is not English we can arrange for an interpreter to attend your interview)
- We aim to improve the quality and accessibility of housing information and advice across East Ayrshire through the implementation of the Scottish National Standards for Information and Advice.

If you would like to obtain more information or let us know what you think about the service, please contact us.

Housing Options
Civic Centre North
John Dickie Street
Kilmarnock
KA1 1HW

Telephone: 01563 554400
Email: homelessness@east-ayrshire.gov.uk